Emergency First Aid at Work Training Course

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CPR. First aid.

Emergency first aid at work level 2


Emergency first aid at work level 2 (EFAW) is a one-day course that covers the basics of first aid treatment in an emergency situation, such as an incident or accident in the workplace, or the sudden illness of a colleague or customer.

The course is taught by experienced, qualified trainers, and can be delivered either on site at your place of work, or as an open course at a local training venue.

The emergency first aid at work level 2 course leads to a nationally recognised qualification that is valid for three years, even if you change employer.

Who is the course for?

This course is designed for appointed first aiders in low risk workplaces, such as offices and retail establishments where there are small numbers of staff, typically between 25 and 50 workers. Low risk environments with more than 50 workers should consider the 3-day First Aid at Work course.

The emergency first aid at work level 2 course will giveyouthe knowledge and skills you need to deal appropriately with casualties, reducing the impact of injuries and illnesses, and potentially saving lives.

The course is also designed to enable employers to meet their first aid obligations under current health and safety law, and to create a safe place of work for employees.

Your legal obligations

Under Health and Safety (First-Aid) Regulations 1981, employers are obliged to provide sufficient equipment and suitably qualified personnel to ensure that anyone injured or falling ill at work can receive the attention they need in a prompt and appropriate manner. The law applies to all workplaces, including those with five or fewer workers, as well as to the self-employed.

There are no hard and fast rules on the levels of appropriate first aid personnel, and to work out the number of first aiders you will need, you must do a first aid needs assessment.

It is important to accurately assess your first aid requirements and make provision as appropriate, as the Health and Safety Executive will prosecute companies who disregard established standards, fail to comply with the law or who put their employees at significant risk due to lack of first aid provision.

Your duty of care

Of course, providing appropriate first aid cover is more than just a legal obligation. If there is an accident at your workplace, and you do not have suitably trained and qualified first aiders available to provide appropriate care and treatment, then there is a risk that serious injuries and illnesses could result in the death or permanent disablement of the person or persons involved. As well as complying with health and safety law, you also have a duty of care to provide a safe workplace for your employees and visitors.

First aid needs assessment

The number of appointed and trained first aiders that you require for your workplace will depend on a number of factors, including:

  • The nature of your business –clerical and retail businesses will need fewer first aiders than manufacturing industries
  • The risks present in your workplace –the presence of machinery or chemicals will increase the risks
  • The layout of your workplace –large sites or multi-floored buildings will require more first aiders to provide appropriate cover
  • The number of employees – the larger your workforce, the more firstaiders you will require
  • Medical history– some members of your workforce may need extra first aid provision due to existing medical conditions
  • Shift patterns – you need to ensure that there is appropriate cover for all shifts, including cover for holidays
  • Workplace incident history – environments where accidents are more common require more first aid cover

While health and safety law does not oblige you to consider customers or visitors to your premises as part of your first aid needs assessment, the Health and Safety Executive strongly recommends that you include them and make appropriate provisions.

Examples of low risk workplaces include retail, offices, schools, universities, churches, care homes, warehouses, bars, beauty salons and community groups (although some areas of schools/universities, such as science labs and wood/metal workshops may fall into the high risk category due to the presence of chemicals of machinery). High risk environments include construction sites, restaurants, factories, agriculture, the motor trade, laboratories, gyms, industrial cleaning and the transport sector.

Appointed persons

In certain circumstances, you may not need nominated and trained first aiders. Small companies with low risks and under 25 workers may only need an appointed person to take charge of first aid arrangements. Their duties will be to maintain the first aid kit and to call the emergency services in the event of an accident or injury. Appointed persons do not require first aid training.

However, it is important to understand that an appointed person is the bare minimum of provision for first aid, and that even if anominated and trained first aider is not required by law, it may still be prudent to provide this level of cover for your staff and customers.

Nominated First-Aiders

A nominated first aider is someone who has been trained to at least the minimum standard in first aid. They must have passed this course – emergency first aid at work level 2 (EFAW) – or the longer 3-day first aid at work level 3 (FAW) course. Your first aid needs assessment will inform you as to what training your nominated first aiders require. The 3-day first aid at work course covers the same basic syllabus as the emergency first aid at work level 2, but also covers first aid procedures for a range of specific illnesses and injuries.

How many first aiders do you need?

According to Health and Safety Executive guidance, the minimum number of recommended first aiders for your workplace is as follows:

Low risk workplaces

  • Fewer than 25 workers – one appointed person
  • 25 – 50 workers – one EFAW trained first aider
  • More than 50 workers –one FAW trained first aider for every 100 staff (or part thereof)

High risk workplaces

  • Fewer than 5 workers – one appointed person
  • 5 – 50 workers – one EFAW trained first aider
  • More than 50 workers – one FAW trained first aider for every 50 staff (or part thereof)

Please note that these are minimum numbers and extra first aiders may be required to meet the specific workplace circumstances outlined in your first aid needs assessment. Very small companies or individuals, who share a workspace with others, may find it convenient to share first aid provision, however it is important to create a formal written agreement covering such arrangements.

Course entry requirements

There are no pre-requisites for attending an emergency first aid at work level 2 course. The course is open to all employees over the age of 16 who are physically able to perform the required and assessed tasks, including resuscitation.

Special provisions can be made for delegates with certain physical disabilities or learning difficulties, to enable them to play an active role in first aid provision. Please discuss your needs with our training team who will advise on whether this is possible, and if it is, create a bespoke training plan to accommodate the specific needs of these candidates.

Course duration

The emergency first aid at work level 2 course comprises 6 hours of guided learning, usually delivered in a single day. Open courses generally run from 9am to 4.15pm, however in-house training can be delivered at different times to suit your shift patterns or peak work periods. 

Course content

The emergency first aid at work level 2 course is a one day course that will teach you all the skills, knowledge and techniques you need to offer essential emergency medical treatment. You will learn how to manage illnesses and injuries effectively until the paramedics, or other medical professionals, arrive.

The emergency first aid at work level 2 course covers the most common health and safety incidents you may be faced with as a first aider, including:

  • Acting safely, promptly and effectively in an emergency
  • Cardio Pulmonary Resuscitation (CPR)
  • Treating an unconscious casualty (including seizure)
  • Choking
  • Wounds and bleeding
  • Shock
  • Minor injuries
  • Preventing cross infection
  • Recording incidents and actions
  • The use of available equipment

Learning outcomes

  • The emergency first aid at work level 2 course has a number of defined learning outcomes. At the end of the course, candidates will be able to:
  • Understand their role as a first aider and their responsibilities to the workforce
  • Be able to quickly and accurately assess an incident and prioritise their response
  • Know how to treat an unresponsive casualty who is breathing normally
  • Know how to treat an unresponsive casualty who is not breathing normally
  • Know how to help a casualty who is choking
  • Know how to treat external bleeding
  • Know how to recognise a casualty who is in shock and respond appropriately
  • Know how to treat a range of minor injuries


In order to qualify for the emergency first aid at work level 2 qualification, candidates must attend all parts of the course and demonstrate competency in a number of first aid procedures. The course is continually assessed throughout the day to ensure appropriate learning and skill development and each candidate must be able to show their understanding of the following first aid procedures:

  • The recovery position – for unresponsive casualties who are breathing normally
  • Cardiopulmonary resuscitation (CPR) – for unresponsive casualties who are not breathing normally
  • Treatment of external bleeding for a casualty in shock.

HSE approved first aid training

  • Since you are no longer able to select Health and Safety Executive approved first aid training, it is your duty as an employer, to choose an appropriate training provider. This will involve due diligence to ensure that the training provider is of an appropriate standard, has the right qualifications and experience,and teaches an appropriate syllabus.All of our training team are fully qualified to deliver the emergency first aid at work level 2 course, and all have the added benefit of many years experience in the training field, helping companies large and small to meet their legal obligations and train their staff appropriately.

Accredited training versus certificated training

  • There are two types of first aid training:
  • You should ensure that your training provider holds a first aid qualification themselves, preferably to first aid at work level 3 standard, or is an appropriately trained medical professional, such as a doctor, nurse or paramedic. They should also hold appropriate training and assessment qualifications.

Choosing a training provider

  • First aid training courses and first aid training providers were originally approved by the Health and Safety Executive, however, this has not been the case since October 2013. The only HSE approved first aid courses remaining are those for the offshore industry, such as commercial diving.
  •  Accredited / regulated training
  • Certificated trainingOfqual has a range of policies and procedures in place to approve and monitor training and training centres for quality assurance purposes. Trainers working to Ofqual standards must comply with the Assessment Principles for First Aid Qualifications, as described by Skills for Health. The emergency first aid at work level 2 course is offered at a wide range of training venues across the UK. These are open courses, run on set dates and times, which anyone can sign up for. To ensure that all candidates receive personal attention, and all are accurately assessed on their competencies, the Health and Safety Executive recommend that teaching ratios do not exceed twelve students per training provider. For companies with three or more candidates who require the emergency first aid at work level 2 course, can be delivered the training in-house at your workplace. In-house first aid training has a number of advantages, including:

In-house training

  • Open courses will follow a set syllabus and deliver general emergency first aid at work training appropriate to the vast majority of workplaces.
  • All training venues must be fully equipped with a range of practical teaching aids, including sufficient resuscitation mannequins for the number of candidates, with a minimum ratio of one mannequin per four delegates. There should also be procedures in place to ensure these mannequins can be used safely and hygienically by all candidates.

Training Venues

While most clients require only certified training, Ofqual approved training foremergency first aid at work level 2 course is also available on request. Please let us know, when booking your course, which level of qualification you require.

Both types of emergency first aid at work level 2 courses cover the same syllabus, and both will provide your staff with the knowledge and skills they need to operate effectively as a nominated first aider. However accredited training is regulated in England by the Government-backed Ofqual and provides the extra level of reassurance required by some organisations. Training in Wales is regulated by the Department for Education and Skills (DfES).

  • Flexible hoursand dates – courses can be arranged to fit around shift patterns
  • Bespoke courses – training can be tailored to the exact requirements and risks of the workplace
  • Training in situ – staff will be trained in the actual environment where they will be using their skills
  • Efficientthere is no time lost travelling to training venues and minimum time away from work commitments
  • Cost effective – in-house training for all your staff at once can work out far better value than booking individual open courses
  • Familiar surroundings – we find that candidates are more relaxed and learn better in their own workplaceRequalificationAfter three years, you must attend the full course once again to become recertified. There is no ‘top-up’ option for previous certificate holders. We are confident that we can offer you a competitive price for convenient, tailored first aid training. Talk to our friendly team today on 0808 164 9690 and see how we can help you take better care of your team.


Emergency first aid at work level 2 is ideal first aid training for small, low risk businesses such as offices and shops. The course leads to a nationally recognised qualification, helps employers to meet their statutory obligations, and in practice can even save lives.

First Aid Training Course Cost

However, while the certificate is valid for three years, the Health and Safety Executive advise that first aid skills should be refreshed and updated annually. Ask about our cost effective range of annual first aid refresher courses.

Candidates who pass the emergency first aid at work level 2 course will receive a nationally recognised certificate that is valid for three years. This certificate is transferrable if you move employers during this time.

Upcoming Emergency First Aid at Work Training Courses

Location Course name Individual price Group price Duration Date


Emergency First Aid at Work Training Course

Individual price: £195
Group price: £545
Duration: 1 day Date: 23/08/2022


Emergency First Aid at Work Training Course

Individual price: £195
Group price: £545
Duration: 1 day Date: 25/08/2022


Emergency First Aid at Work Training Course

Individual price: £195
Group price: £545
Duration: 1 day Date: 27/08/2022


Emergency First Aid at Work Training Course

Individual price: £195
Group price: £542
Duration: 1 day Date: 06/09/2022


Emergency First Aid at Work Training Course

Individual price: £195
Group price: £545
Duration: 1 day Date: 08/09/2022


Emergency First Aid at Work Training Course

Individual price: £195
Group price: £545
Duration: 1 day Date: 10/09/2022

Or view our Training Locations to find a course near to you

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